Refinance a Home

The open communication, the knowledgeable staff, Kelly's persistence with let's get this done attitude, the transparency of what was going on throughout the whole process.

Jeff’s ability to simplify and explain each step to me is what I appreciated most about working with the Heritage team. I look forward to working with him and his team in the near future.

Mike and Faith provided excellent support throughout the process. They were very responsive in answering my questions even on nights and weekend. Mike was every patient when he explained different loan options to me, helping me select the best option for my case. When I decided to make an offer, he made time to talk to the selling agent to strengthen my offer. I'm glad that I have Mike and Faith with me on my home buying journey.

Great communication!

Jeff is phenominal and truly cares and answers questions and makes himself available. Excellent customer service

Easy to communicate with. Always answered all of our questions!

Jeff. End of story. Jeff

All the effort!

After shopping around and speaking with multiple brokers, we found Dave & instantly was impressed with his willingness to educate us on our first time home buying process. Throughout the months he absolutely exceeded our expectations and had a transparent way of doing business that we greatly appreciated. We will be back to refinance with him & couldn’t recommend him & his team more!!! Look no further for your next mortgage.

We had the pleasure of working with Jeff Guillen. He walked us through the entire process step by step. He truly went above and beyond to help us secure our mortgage and answer every question!

Dave is absolutely incredible. Whether it's your first time buying a home (like me) or you've done this before (my partner) he takes all the time you need to educate you on what you're walking into and still manages to make this fun with a sense of humor. He's extremely responsive and is there whenever you need him. Would highly recommend.

They were always there to give me an answer or make it clear to me.

Everything that was I was told played out & the APR even dropped

Jeff Guillen brokered our loan and was amazing throughout the whole process! Would give more stars if I could.

Wonderful to work with

The great advice and explanations through the whole loan process was awesome! Ty made this whole thing very easy and I couldn’t be more thankful!

We never had to guess what was going on. Ty always kept us in the loop and communicated very well.

Great Job. Thank you.

I am speechless Robert you did for me .

We have had the pleasure of working with Jeff twice and he has been nothing but great Jeff will forever be our choice for any future Homes!

Jeff has been so great throughout the entire process of buying a home! He is always happy to answer any questions and is super knowledgable. He definitely goes the extra mile to help people!

overall great

Everything

It was amazing experience buying my first house. Thank you so much.

I felt as though communication was lacking. Even though the process was very fast.

Such a smooth and pleasant experience.

Just dealing with knowledgeable, intelligent, no nonsense people for once was very refreshing. Calls and texts were returned without fail as well. I appreciate the follow through and even the obvious after hours work that takes place.

The many times Ty reached out to us after hours, while he was doing things with his family, and still did his best to keep us informed about the progress of the paper work.

I started working with Faith almost 2 years before purchasing my home. She helped me get my credit in order so I could get the best deal possible. From start to finish she was there every step of the way to answer all my questions and help ease my anxiety. Every curve ball that was thrown her way she handled like a pro! I will definitely be recommending her to anyone looking to buy a house or refinance their current home!!

We had a wonderful experience with Dave and his team! Buying our first home is always so nerve wracking but from the first day we met Dave we knew we wanted to work with him. He was very thorough in explaining everything and was truly very transparent. Thank you again Dave and team !!!

Chris provided all of the information necessary and allowed me to make the best decision possible.

Chris did a great job explaining the process of buying a house for us! He gave clear options to help us find the best route to take with our unique job situation.

Despite some minor hiccups with underwriting, it was a good experience in general.

I have nothing but wonderful things to say about Jeff Guillen! He is just the best at what he does. This was my first time buying a home on my own and Jeff navigated me through every step of the way and went above and beyond to get the job done. I give him my highest recommendation!

Communication

Brad's knowledge and experience helped me navigate a tough time in my life. I cannot express how grateful I am to have had him on my side during my refinance. His communication was always incredibly fast, efficient and helped me through a pretty difficult transition. Brad, you're a rockstar. Thank you for every text, every call and every email. You made this happen and I cannot express enough gratitude. You're a tremendous advocate and an even better person. THANK YOU!

They made it not so scary

Communication was always on point. They were working hard to make sure I was getting what I needed done in order to ensure a speedy and secure close!! Overall, a great experience!

Clear explanations, organization, availability and going above and beyond to dig into our specific needs/situation purchasing a home thousands of miles away. I will not hesitate to suggest Ty and your organization to assist anyone in their mortgage needs. If there is 6 stars out of 5, Ty and his team deserve it. Thank You!

Frequent updates on status of loan and assistance understanding the process.